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IP Camera Sg
Online P2P IP Security Surveilliance Solution.
Protection + Security
Any time Any Place
How to Install IP Camera? Do not need to spend few hundreds to set up, You can do it yourself by following the simple 9 Steps! DIY and save hundreds of dollar~
Step 1: Hardware Installation
1. Install the antenna.
2. Plug in the right power supply.
3. Connect your camera to the wireless router (Modem or Switcher) with net cable.
Step 2: Software Installation
(Please choose the correct model and download the search tool, andriod software & center management software from the icon below)
1. ActiveX: Click “oPlayer”—“Next”—“Install”—“Finish”. (This is just a plugin.)
2. Search Tool: Open the CD, click "search tool",the search tool will run
automatically.( No need to install. You can copy this software to your desktop.)
(Every camera has an IP address, fixed or dynamic. The search tool is used to find its IP address
and port, and also you can use the search tool to modify your camera’s information.)
Step 3: Login the Camera
1. Double click "search tool", and following screen will pop up.
Default Username: admin
(Attention:a. Current computer Shows the computer’s IP address information.
b.Cameras List shows the cameras which are connected in LAN.
c. camera information- General Indicates the camera IP address information.
Confirm that your camera “ Subnet M ask” , “ Gateway” , “ DNS Server” are the same with your computer’s. If not, try to modify it. You can change it manually. When you finished , click “Apply”.
Click , it can help you configure an usable IP address automatically.)
2. Finish confirmation, double click the camera IP address in the search tool or click “open” button.
Then the default browser will run automatically, asking for username and password. Input the correct username and password, the logon screen will pop up(support 4 visitors to view online at the same time). There are four modes to login.
Note: 1)If you use IE browser, please choose the first sign-in mode (ActiveX Mode) to login. If you
use other browsers, such as Firefox, Safari of Google Chrome, you should choose the second signin
mode (Server Push Mode).Don’t choose the wrong mode, or you will not see the video.
On the other hand, using Server Push Mode, you lose functions like Recording, 2-way audio,
IR control.
2)If use IE browser to connect the camera for the frist time, maybe there is no image displayed,
there will be an ActiveX prompt, please click the prompt and choose Run Add- on, refresh the IE
interface, and login the camera again, then will see live video.
If the ActiveX installation failed,then you are still unable to see a live video, just a black screen, please
don't forget to allow the ActiveX plug-in to run when prompted. ( Tools-Internet Options-Security-
Custom level-Enable all the ActiveX.)
Step 4: Wireless LAN Settings
1).Click logo setting, go to the “Wireless LAN Settings”
2).Scan the WIFI signals, two more times until you find the signals.
3).Choose the SSID you want to use.
4).Make sure all the parameters are the same with your router, input the WIFI network key.
5).Click “Submit”, then your camera will reboot, wait a moment, disconnect the net cable carefully.
6).Run the search tool see whether you can find the camera IP address, or just refresh the webpage.
Note: Use 802.11 b/g/n mode, Channel less than 11, wpa or wpa2, Aes or Tkip.
Step 5: DDNS Service Settings
1).Click , go to “DDNS Service Settings”.
2).Choose the DDNS server , input the DDNS user and password.
3).Submit, refresh, then DDNS status will show “DDNS Succeed”.
Thus the remote address is http://G1200.vipcam.org/ To make it work, you have to do port
Forwarding In your router . That is, create a virtual server; put your camera IP address and port in.
Step 6: Mail Service Settings and Alarm Service Settings
1). Mail service is a preparation for the alarm function. When your camera is triggered, it will send
You email attached with photo. As Premise, you should set mail service right, and test ok.
Take Gmail as example.
The informations need fill out as follows:
Sender:Fill out your email
Receiver: Fill out your email or others email
SMTP user:Fill out your email username
SMTP password: Fill out your email password
Note: This function works when the ip camera access network.When you use Gmail, the port should be
465, SSL should be TLS. The most important, make sure your Gmail has enabled SMTP.
If you keep the camera page (browser) on, it will record for 1 minute when be triggered.
Step 7: Record & Capture Path
*Record & Capture Path: Where to put the files, video and photos. (If you can’t choose this, pay
attention to your PC OS and IE version, use IE browser.)
*Record file length: At least 100MB
*Record time length: At least 5 minutes.
*Reserved disk space: when your pc disk is less than 200MB, stop recording.
*Record cover: Delete the old files when the disk capacity is not enough.
Step 8: Record Schedule (For HW0021, HW0024, with SD card recording function)
This sector is for SD card recording settings. When the SD card has been inserted, it will show the
capacity of the card. But at first, you need to format it. It include: Record coverage, Record time, Timer
recording. The settings are like following:
Record coverage: Delete old files when the SD card is nearly full.
Record time: Create a video file every 10 minutes.
Timer recording: Set the time, select all, keep recording to the SD card.
Step 9:Install PC Client and Mobile App
1. For PC, install the program in the CD, add the cameras in.
2. For Android, copy the app “E-view” to the phone, install it.
3. For iPhone, iPad, go to App Store, search “wanscam” to download “e-View”.
How to install apps into your smart phone?
FAQ
1.Why does my computer or security software say the software is dangerous and
it is a virus?
The wizard will detect device in your network, and it seems like a virus.
Please ignore the warning and continue.
2.Why can’t the wizard detect the camera?
Please make sure the network cable is connected and turn off firewall and security
software on your computer.
3.Why does the wizard say “the camera cannot be accessed,please choose Auto
IP Set or manual setting”after we have alrealy done Auto IP Set and Manual
Setting?
Please connect the camera to your router or ADSL router,and DO NOT connect it to
your PC directly.
4.Why does the camera always ask for username and password,or it says
Incorrect User?
11
The camera’s default username is admin,and please leave password blank.
If you forget your username or password,you can reset the camera to factory settings to
get the default username and password.
5.How can I reset the camera to factory settings?
Please press the reset button under or on the camera for about 1 minute until the
camera reboots.Please make sure the power supply is connected to the camera when
you are doing it.
6.Why is there no audio and video from the camera(Only indoor camera support
audio)?
No audio:Please sign in Internet Explorer mode for IE.
No video:IE does not support Firefox mode and other web browers do not support
ActiveX mode,please login the correct mode for video.
Mobile application supports video but does not support audio,you could find some 3rd
party application support audio for this IP camera.
7.Why is the image blurry?
Remove the protective film on the lens and rotate the lens of the camera to get a clear
image.
8.Why doesn’t the camera pan/tilt properly?
Maybe the camera is stuck.Please rotate its head manually to fix it.
9.Why does the camera always drop wireless connection?
Please tighten the antenna of the camera.Make sure it is not far away from the router and there is no big barrier between the camera and the router.
IP Camera SG
Customer Service
Email : wanscam_sg@yahoo.com.sg
whatsapps/sms : (+65) 82765598
Facebook : https://www.facebook.com/Ip.camera.sg82765598
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